KVKK Disclosure Statement
This disclosure statement has been prepared by DORUK HOLDING (“DORUK HOLDING” or the Company) as the data controller under the scope of the Law on the Protection of Personal Data No. 6698 (“Law”) and the Principles and Procedures to be Followed in Fulfilling the Obligation to Inform.

Which Personal Data Do We Process?
We process your name, surname, mobile phone number, email address, address, and IP data.

What Are the Purposes and Legal Bases of Processing Your Personal Data?
Your personal data will be processed within the scope explained below in accordance with the purposes of fulfilling the services provided to our customers in accordance with the requirements of the contract and technology, providing after-sales support services related to products and services, managing our customer relations processes, addressing your requests and complaints, conducting necessary studies by our relevant business units for the realization of commercial activities conducted by our Company, and carrying out related business processes under the personal data processing conditions specified in Articles 5 and 6 of the Law.

In addition to this information, anonymous aggregate statistical data such as the frequency and times of visits to the site, times of order placement, and IP addresses at the time of ordering, as well as statistics of visited product pages and ordered products without personal information, will be collected and used to analyze and understand visitor movements and preferences.

Based on your explicit consent, your data may be processed for the purposes of improving our products and services, conducting our marketing activities, informing you about our campaigns, sending commercial electronic messages such as advertisements and promotions, sharing with the companies we receive services from to ensure the delivery of these messages, better understanding you to provide the right service according to your needs, conducting marketing analyses, personalizing our products according to your demands, and profiling.

To Whom and for What Purposes Can Your Personal Data Be Transferred?
Your collected personal data may be transferred to our group companies including DORUK HOLDING, our main shareholders, service provider companies that we receive support from to fulfill the service we provide to you, our business partners, dealers, suppliers, competent public institutions as required by law, service providers, domestic and international servers we use, domestic/foreign institutions we receive cloud services from, individuals and organizations who process data on behalf of the data controller, and persons and organizations providing measurement, targeting, and profiling support, audit companies, advertising and promotion agencies, cargo companies, and private individuals within the framework of the personal data processing conditions specified in Articles 8 and 9 of the Law.

Your data may be transferred to servers located domestically/internationally, and domestic/foreign institutions from which we receive cloud services, in accordance with Article 9 of the Law based on your explicit consent.

What Is the Method and Legal Basis of Collecting Your Personal Data?
Your personal data will be collected based on the performance of the contract through electronic platforms such as the website, call center, mobile application, online applications, cookies, electronic mails, social media channels, and physical environments such as store purchases where you interact with our Company, as well as through printed forms and membership forms through our solution partners.

If you give your explicit consent, your personal data may be processed within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law for the purpose of customizing our products and services according to your preferences and usage habits.

For How Long Are Your Personal Data Processed?
DORUK HOLDING retains your personal data for the period required by legal obligations, to comply with legal proceedings, for the duration required by the purpose of processing, or for the preservation of rights that DORUK HOLDING may have in potential legal processes in the future, in accordance with legal time limits. At the end of this period, personal data belonging to our customers will be deleted, destroyed, or anonymized by the Company.

Personal data processed for the purposes specified in the policy of DORUK HOLDING will be deleted, destroyed, or anonymized by DORUK HOLDING when the purpose requiring processing within the scope of the Law ceases to exist and when the periods specified within the scope of the Law No. 6102 Turkish Commercial Code, the Regulation on Deletion, Destruction, or Anonymization of Personal Data published in the Official Gazette dated October 28, 2017 and numbered 30224, and the Turkish Penal Code No. 5237 have passed.

What Are Your Rights as a Data Subject?
We inform you that as a data subject, you have the following rights in accordance with Article 11 of the Law:

a) To learn whether your personal data is processed, b) To request information if your personal data has been processed, c) To learn the purpose of processing personal data and whether they are used in accordance with their purpose, ç) To know the third parties to whom personal data are transferred, domestically or abroad, d) To request correction of personal data if it is incomplete or incorrectly processed, e) To request deletion or destruction of personal data within the framework of the conditions stipulated in Article 7, f) To request notification of the operations made pursuant to subparagraphs (d) and (e) to third parties to whom personal data have been transferred, g) To object to the occurrence of a result against the individual by means of analysis of personal data exclusively through automated systems, ğ) To demand compensation for damages in case the person incurs damage due to the unlawful processing of personal data.

You can exercise your aforementioned rights by personally coming to our company headquarters with your identity, by notary, by signing with your secure electronic signature and sending an e-mail to the registered electronic mail address of the company, or by sending an e-mail to the electronic mail addresses we have previously communicated and registered in our system using your electronic mail address. Depending on the nature of your request, your applications will be concluded free of charge within the shortest time and no later than thirty days; however, if the transaction requires an additional cost, a fee may be charged from you in accordance with the tariff determined by the Personal Data Protection Board. Our contact details are provided below:

DORUK HOLDING,

Postal Address: Ihlamurkuyu Mh. Gümüşsuyu Cd. Meral Plaza No: 5 Floor: 4 Ümraniye, Istanbul, Turkey